Privacy Policy
Last updated: 8 October 2026
This policy explains how Estia & Co Distribution Ltd ("we", "us") uses personal information when you visit this website or contact us. We are a company registered in England and Wales, company number 17502098, with our registered office at 210 Old Brompton Road, London, England, SW5 0BS. We are the controller of the personal information described here.
What we collect
This website is a simple information page. It has no accounts, no online forms and no payment functions. We collect personal information only when you contact us, for example by email. That may include:
- your name, business name and job title;
- your email address and any other contact details you give us;
- the contents of your message, such as the products you are interested in and where you are located.
If you go on to apply for a trade account, we will give you separate information about the details we need for that, such as company and credit information.
How we use it
- To reply to your enquiry and discuss supplying your business.
- To set up and manage a trade account, if you apply for one.
- To keep records that the law requires us to keep.
Our lawful bases are our legitimate interests in responding to business enquiries and growing our business, and, where you ask to open an account, taking steps at your request before entering into a contract. We do not use your information for automated decision-making, and we do not sell it.
Cookies and tracking
This website does not set cookies and does not use analytics or advertising trackers. If that changes, we will update this policy and, where required, ask for your consent first.
Who we share it with
We share information only where needed to run our business, with providers such as our email and website hosting services, professional advisers and, where the law requires, regulators or the authorities. These providers may only use your information to provide their services to us.
How long we keep it
We keep enquiry emails for as long as is reasonably needed to deal with them and for a short period afterwards, usually no more than two years if no business relationship follows. Information relating to customer accounts and transactions is kept for as long as the law requires, which is usually six years.
Your rights
Under UK data protection law you have the right to ask us for access to your personal information, to have it corrected or deleted, to restrict or object to our use of it, and to receive a copy of it in a portable format. To exercise any of these rights, email info@estiaco.uk.
If you are unhappy with how we have handled your information, please tell us first so we can put it right. You also have the right to complain to the Information Commissioner's Office at ico.org.uk.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last changed.
Contact
Estia & Co Distribution Ltd
Unit 35a – 36 Bradley Lane, Standish, WN6 0XQ
info@estiaco.uk